Speech Modules Voicemail-to-Text service enables voicemail subscribers to receive their voicemail messages transcribed and sent to them immediately as SMS, Email, or MMS. Privacy is ensured since the fully automated service does not employ human transcription agents.
Voicemail-to-Text revives the value of and relevancy of voicemail. It offers users far greater value than competitor Voicemail to SMS or Voicemail to MMS services without transcription because users can:
- Immediately scan message
- Easily search & retrieve
- Prioritize
- Cut & paste
- Review and respond - anywhere anytime
With messages in text format, corporate users can now easily save messages within their Customer Relationship Management (CRM) system.
Speech Modules Advantages
• Fully automated & cost effective –
No human agents, No capital outlay
No human agents, No capital outlay
• Speaker independent – Ideal for mass market use
• Supports spontaneous continuous speech
• Ensures subscriber privacy since no human agents are involved
• Scalable, Telco-grade solution
• Very large vocabularies –including proper nouns (e.g. names of streets and businesses)
• High accuracy
• Easy and fast adaptation to large number of languages
• Multi-language capability
