Speech Modules provides telecommunications operators with a variety of innovative speech- to-text services that match the needs of today’s busy subscribers and use the most intuitive telephony interface – voice.
Using Speech Modules services, operators give their subscribers the benefits of voice and text in a single service.
Available Services include:
Speech-to-Text Messaging: Lets callers leave a message via voice that is automatically transcribed and delivered as text (SMS, email, instant messaging, facebook, Twitter, online chat)
Voicemail-to-Text: Makes voicemail more relevant by providing immediate delivery of voice messages transcribed into text.
Text Mail Call Completion: Provides a call completion option for callers without voicemail. Before end of the call time-out period, callers are given option to leave a voice message with assurance of immediate delivery by text.
Key Benefits for Telecom Operators
• Innovative services differentiate network
• Ease of use encourages subscribers to send & respond to more messages
• Brings in new users to SMS
• Cost-effective – no human agents – no capital outlay
• Fully automated service assures subscriber privacy
• Easy, quick service deployments – integration through open interfaces
• Increases customer satisfaction & loyalty from valuable innovative services
• Brings landline customers into the world of mobile communications,
“viagra for wireline”
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• Creates demand for converged wireline/wireless mailbox
